How To Enable “Need to Order” Notices

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To enable this function please follow the instructions below.

First, go to POM Host Settings (Settings Wheel > POM Host Settings). At the bottom right, you’ll see “Time to Run Delivery Exception Report.” Set the time you wish to run the report–normally this would be near or at your cut-off time.

Next, make sure the customers you want to use the feature for have “Must Call” checked on their Customer File page. It is in the second section after clicking on the stepped pyramid.

You can double check and/or run this report at any time by running the Delivery Exception Report in Reports > Orders > Production Reports and select Delivery Exception at the bottom.