Matt notes that the switch to POMeSYS.com was very rewarding. “The web based [software] has provided us with a lot more flexibility,” he adds. “Previously, we only had one computer that had access to the lifeline of our bakery: the orders and production reports. With POMeSYS.com we are able to enter orders from anywhere—even our mobile phones.”
The staff at Cupcake Royale delighted with switching to POMeSYS.com. “The system is easy to learn, and easy to use,” Matt says. “TwinPeaks has provided us with a good amount of training to get rolling as well.”
Originally a single bakery, Cupcake Royale has expanded to seven locations around Seattle. “We feel that POMeSYS.com will help us with all of our production needs as we continue to grow.” Furthermore, Matt mentions, “The program helps get all our production reports filtered to exactly the right specifications.”
Online Wholesale Orders
All Cupcake Royale stores use the POMeSYS-Remote portal to place orders every day. “This has been a huge time saver for our bakery,” says Matt, “as they previously had to spend several hours each week entering these orders.”
He adds that due to this success, Cupcake Royale is planning to expand their use of the POMeSYS.com portal to their wholesale clients as well. “The team at POMeSYS.com has been very attentive to our needs and has added in several features for us already.”
Cupcake Royale is unique in that they have multiple production centers. Matt notes: “POMeSYS.com helps get all our production reports filtered to exactly the right specifications.” TwinPeaks is committed to continue working with Cupcake Royale and ensuring that their transition into POMeSYS remains smooth for years to come.